Managed EDR
Enterprise endpoint detection deployed and monitored across every device, every day, by senior analysts.
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24/7 Operations · Chattanooga, TN
Hackers don't
take days off.
Neither do we.
SignalPoint delivers enterprise-grade endpoint protection, threat hunting, and incident response to businesses across the Tennessee Valley — every hour of every day.
GREM certified analysts
GCFA certified analysts
CISSP · OSCP
<15m
Guaranteed alert response SLA
24/7
Human analyst coverage
100%
Human-led triage — zero exceptions
0
Tier-1 filters between you and an expert
What we do
Every threat vector. One team.
From the moment an attacker probes your perimeter to when they try to move through your network — SignalPoint detects, contains, and eliminates.
Incident response
Rapid containment and eradication when a breach is confirmed or suspected. Retainer or on-demand.
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Malware analysis
Static and dynamic reverse engineering with full IOC extraction delivered in 48 hours.
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Threat hunting
Intelligence-driven hunts targeting adversaries your automated tools will never surface.
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Red team operations
Full adversary simulations from initial access to exfiltration — OSCP-certified operators.
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Vulnerability assessment
Risk-ranked weaknesses across your network, apps, and endpoints — with a roadmap.
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Core offering
Always watching.
Always ready.
Your endpoint is where most attacks begin. We deploy enterprise EDR on every device then watch it continuously — with a senior analyst ready to act the moment something looks wrong.
Under 15-minute SLA
Every alert reviewed by a human analyst within 15 minutes of firing — guaranteed in your contract.
Direct analyst access
You speak to the analyst handling your case — not a help desk reading from a script.
No automation theater
Human judgment on every alert. Behavioral analysis that goes far beyond signatures.
Local presence
Chattanooga-based team with a stake in the success of businesses in this region.
SignalPoint live operations
Monitoring active
Ransomware pre-execution blocked
Critical Credential harvesting attempt
High Lateral movement detected
High C2 beacon signal intercepted
Medium All alerts triaged — environment clean
Resolved<15m
Alert SLA
<1hr
Contain
24hr
Root cause
How it works
Protected in days, not months.
No lengthy onboarding. No complicated contracts. We move fast because attackers do.
Risk assessment
We audit your devices, network, and posture to find gaps before attackers do — at no charge.
EDR deployment
Silent installation across all endpoints. Zero disruption. Tuned to your environment from day one.
24/7 monitoring
Continuous analyst coverage. Every alert triaged by a human. Real threats get real responses.
Monthly reporting
Clear, jargon-free reports on threats blocked, trends, and recommended improvements.
Industries served
Built for the businesses attackers target most.
We serve businesses across Chattanooga and the Tennessee Valley that handle sensitive data and cannot afford downtime.
Healthcare
HIPAA-aligned protection for practices and clinics.
Financial services
Defending client data and transaction systems.
Legal & professional
Confidentiality-first security for law firms.
Retail & hospitality
POS security and network defense.
Manufacturing
OT/IT protection and ransomware defense.
Education
Student data and network security.
Stop the next attack before it starts.
Free 30-minute consultation — no commitment, no jargon, no sales pressure.
Full service catalog
Full-spectrum cyber operations.
Every engagement staffed by senior analysts. No outsourcing. No tier-1 filtering. No automation excuses.
Managed EDR
Enterprise endpoint detection deployed, configured, and operated 24/7.
Full details
Incident response
Active breach containment, forensic analysis, root cause, and recovery.
Full details
Malware analysis
Static and dynamic reverse engineering with IOC extraction in 48 hours.
Full details
Threat hunting
Proactive adversary searches targeting what automation misses.
Full details
Red team operations
Full-scope adversary simulations — initial access to exfiltration.
Full details
Vulnerability assessment
Risk-ranked findings with a roadmap built around business impact.
Full details
Security awareness
Phishing simulations and training that build real behavioral change.
Full details
Compliance advisory
Gap analysis for HIPAA, PCI-DSS, NIST CSF, and CMMC.
Full details
Threat intelligence
Know what you're up against.
The threat landscape evolves daily. SignalPoint tracks hundreds of active adversary groups, malware families, and attack techniques — so you never have to.
Ransomware
The most financially devastating threat facing SMBs. Professional criminal enterprises with negotiators, support desks, and data leak sites.
Deep dive
Phishing & BEC
91% of breaches start with a phishing email. Business email compromise requires no malware — just access and impersonation.
Deep dive
Insider threats
Malicious or negligent insiders with authorized access — not breaking in, walking through a door they are supposed to use.
Deep dive
Advanced persistent threats
Nation-state actors who establish long-term footholds and go undetected for months — patient, resourced, and methodical.
Deep dive
Supply chain attacks
One compromised vendor, thousands of victims. Among the most leveraged attack vectors in modern cybercrime.
Deep dive
Living-off-the-land
Attackers weaponizing legitimate OS tools — PowerShell, WMI, PsExec — to evade signature-based detection entirely.
Deep dive
Pricing
Protection scaled to your business.
All tiers include dedicated analyst coverage, direct escalation, and a human on the phone when it matters. Contact us for a tailored quote.
Tier 1
Watchpoint
Core monitoring for businesses establishing a security baseline. Ideal for 1-25 endpoints.
- EDR deployment up to 25 endpoints
- 24/7 alert monitoring and triage
- Monthly threat summary report
- Malware triage on confirmed alerts
- Email and phone support
- Proactive threat hunting
- Dedicated IR retainer
- Red team assessment
Most popular
Tier 2
Sentinel
Full-spectrum managed security with proactive hunting. Up to 100 endpoints.
- EDR deployment up to 100 endpoints
- 24/7 monitoring under 15 min SLA
- Weekly threat intelligence briefings
- Monthly proactive threat hunt
- Malware analysis 5 samples/mo
- IR retainer 8 hrs/quarter
- Quarterly security posture review
- Red team (add-on)
Tier 3
Operator
Enterprise-grade operations with maximum coverage and compliance readiness. Unlimited endpoints.
- Unlimited endpoint coverage
- 24/7 monitoring under 15 min SLA
- Weekly threat hunting custom playbooks
- Unlimited malware analysis
- IR retainer 40 hrs/quarter
- Annual red team assessment
- Compliance gap analysis included
- Monthly executive briefing
Add-on services
Available on any plan — scoped and priced per engagement.
| Service | Scope | Timeline | Best for |
|---|---|---|---|
| Red team assessment | Full-scope adversary simulation with debrief | 2-4 weeks | Any tier |
| Phishing simulation | Custom campaigns and departmental reporting | Monthly / quarterly | All staff |
| Tabletop exercise | Facilitated IR scenario for leadership | Half-day | Executives |
| Vulnerability assessment | Network and endpoint scan with roadmap | 1-2 weeks | Any tier |
| Dark web monitoring | Credential and data leak detection, continuous | Ongoing | Any tier |
| Security awareness training | Staff curriculum and phishing simulation program | Quarterly | All staff |
| Compliance gap analysis | HIPAA / PCI-DSS / NIST CSF / CMMC | 2-3 weeks | Regulated industries |
About SignalPoint
Operators first. Vendor second.
SignalPoint was built by security operators who spent careers inside the most demanding environments in the country — and got tired of watching businesses get sold dashboards instead of defense.
Most managed security providers hand your alerts to a tier-1 analyst reading from a playbook. They send reports. They say they're monitoring. And when a breach happens — they send another report.
SignalPoint was built to be the opposite. Our team has operated inside national healthcare infrastructure, defense-technology R&D environments, and enterprise SOCs where a missed alert carries real consequences. We bring that rigor to businesses in Chattanooga and across the Tennessee Valley.
When you retain SignalPoint, you are not getting a managed service provider. You are getting a threat operations team that treats your network the way we treat our own.
Total visibility
We instrument your environment to eliminate blind spots — then station ourselves inside them, watching around the clock.
Speed as doctrine
Dwell time is the enemy. Our operational tempo compresses attacker timelines from months to minutes.
Accountability without noise
We do not send alerts we have not triaged. If you hear from us, something requires your attention.
Analyst certifications
GREM
GIAC Reverse Engineering Malware — elite malware analysis
GCFA
GIAC Certified Forensic Analyst — incident response
CISSP
Certified Information Systems Security Professional
OSCP
Offensive Security Certified Professional — penetration testing
MITRE ATT&CK
Threat detection engineering aligned to ATT&CK framework
Operational pedigree
National healthcare infrastructure
Senior incident response and detection engineering
Enterprise
Defense-technology sector
AI-driven threat detection research and development
R&D
National insurance infrastructure
Cyber threat hunting — MITRE ATT&CK framework
2+ yrs
Municipal government
Network security operations
2+ yrs
Get in touch
Start with a free consultation.
No obligation. Our analysts assess your exposure and give you an honest picture of your risk — before you spend a dollar.
Phone
Email
Service area
Chattanooga & Hamilton County, TN
Remote engagements available nationwide
Remote engagements available nationwide
Emergency line
What to expect
1
Initial call — 30 min
We discuss your environment, concerns, and what needs protecting.
2
Free exposure assessment
Our analysts review your risk surface with no sales pressure.
3
Deployment within days
If it's a fit, we're monitoring your environment within days — not weeks.